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Dick
Need some advice. Sold something on here. Buyer paid via paypal. He received, messaged me it wasn't working as expected which is strange as it was fine when I had it, we communicated, tried to figure out whether he was using it properly, I gave him some advice and he said he would get back to me. I didn't hear anything back assuming everything was fine. Then today, luckily... I logged into my paypal... and there was an open dispute, this has never happened before, he requested a refund...though I'm I am happy to do the refund, what do I do now? wait for him to send it back then accept the refund? thanks