I wasn't going to post this as it was eventually resolved and I gave @James. a very large benefit of doubt, but as other people have had problems...
I got myself stupidly into a situation where I had paid twice for an item (don't ask) and James promised a refund of one payment of course. The item arrived safely and as described. James then went silent and did not respond to messages for about 10 days despite the profile page showing forum activity, so I escalated a paypal claim and after another 10 days got the warranted refund.
It was only after this that I realised the seller can send a refund before the payment has actually cleared and having never got an explanation I would say it was quite dishonest behaviour.
This was a few months ago and I won't be arguing about it at all, just getting it out there.
I wasn't going to post this as it was eventually resolved and I gave @James. a very large benefit of doubt, but as other people have had problems...
I got myself stupidly into a situation where I had paid twice for an item (don't ask) and James promised a refund of one payment of course. The item arrived safely and as described. James then went silent and did not respond to messages for about 10 days despite the profile page showing forum activity, so I escalated a paypal claim and after another 10 days got the warranted refund.
It was only after this that I realised the seller can send a refund before the payment has actually cleared and having never got an explanation I would say it was quite dishonest behaviour.
This was a few months ago and I won't be arguing about it at all, just getting it out there.