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  • Our boiler is acting up and this seems to be the place for advice.

    It's on, but the water is intermittently hot and freezing cold. It's showing 'F' on the screen but no code to go with it.

    Because it's just over a year old it's still under guarantee, but:

    -There's a £90 deposit for a fallout from a Heatline technician, which we don't get back if it's a fault with the installation or the boiler

    -We now have doubts as to whether the person who fitted it could be classed as 'competent', and he now apparently has cancer.

    Searching has suggested this is likely a problem with something in the boiler (I can't remember what exactly), and the pdf manual won't load properly on my phone.

    Any suggestions on the best course of action?

  • Have you switched it off and back on again? If you give the full reference for the boiler one of us can look up the manual and let you know the meaning of the code.

  • We've tried that a couple of times, and also tried putting into different modes for a while, with no success.

    The burner is coming on for a while, and then shutting off again rather than remaining constant.

    I doubt it could have been that it froze, we're in east London and it's not been that cold.

    The model is a CaprizPlus.

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