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  • I would rather get the disc back and return the buyer every last penny, then to give a partial refund and not get the disc back-if the buyer has a problem with the product, he returns it and is refunded-that's what I've grown to expect and I would only treat people how I expect to be treated

  • What you have and have not grown to expect is at odds with the general experience: for example, both eBay and Paypal give the option of a full or partial refund.

    Let's cut to the chase:

    • you deliberately misrepresented the wheel;
    • you charged over the odds for shipping;
    • you added photos to your sales thread in an attempt to conceal the fact that you had not disclosed the damage.

    I don't think you're in a very strong position to be dictating terms to anyone.

  • I'm not "dictating" terms, I would just waiting for @Richard1982 to tell me what he would like to happen right now, and come to a decision with him, because ultimately he is the one I'm going to actually listen to above anybody else right now, as he is the one who needs a situation fixed. If he is unhappy, I would love to rectify the situation by refunding him and I can get the wheel back. Richard, I apologise profusely if you think I've missold you but in all honesty I could take the disc back easily as to me it's certainly ridable for a disc that is around 10 years old and I would still use it

    And yes, I would cover my supposedly ridiculous shipping even though half my time on this earth I happen to live in the middle of nowhere only surrounded by one shop, farmland and motorway and it costs petrol to get to the post office and the lovely elderly woman charged me £6 for bubblewrap

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