What to do in the case of an accident (discussion)

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pifko in reply to @dancing james

Was it assessed by a bike shop following the incident?

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dancing james in reply to @pifko

two different bike shops

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pifko in reply to @dancing james

Weird, I don't see what their problem is then. You had is assessed by two independent 3rd parties who confirmed the extent of the damage. I don't think it's then reasonable for the insurance co to ask for photos further down the line...

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