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I've had a pair of qc20s for just over 2 years. Typically just as they have gone over the 2 year warranty the cable has frayed where it meets the battery (on the earphone side) and the noise cancelling now doesn't work.
I'd consider putting some sugru on the junctions if I were you.
I've just contracted Bose to see if they can do anything about it.
goodhead
@Dammit
I will order one. Sat in a cafe having a coffee at the moment- cafe is on a main road, I have headphones in but no music- ANC on and the traffic noise is the odd woosh- the Diesel engine noise of the bus just outside is gone