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@oxygendebt
Yes, I had noticed that too. I can't imagine they will turn up to Bespoked. If indeed the business has failed, then Patrick should man up and say so.
He's certainly lost a great deal of goodwill by ignoring so many loyal customers.
Any decent CAD mill equipped workshop should be able to make copies of existing keys. I am able to pursue that with my employer, and will do so.