So, a bike shop made a mess of my Cannondale F-Si

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Howard in reply to @Ratty

It might be worth keeping in there to try to get a speedier response, but if this ends up getting nasty you won't be able to rely on that para to show that the shop agree with your version of the facts.

Ah yeah cheers - you are right, I will follow up with a call first thing tomorrow. Did you get my email if not why not etc.

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Ratty in reply to @Howard

Have you got any photos of the frame/lever set-up/cabling etc before it went into the shop? All useful stuff if you do. Might also be worth popping in to photograph the bike in its current state (even if that is rather awkward) in case they do more work to it against your will.

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Howard in reply to @Ratty

Yes, and I did take more photos yesterday.

I found more defects too, which I'm not going to share with them for now.

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