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Howard-
I found his details on LinkedIn, you could message him via that medium? Then if no response go the Twitter route, and escalate I would say.
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make sure to publicise here and stw, bikeradar, etc.
and 'drop' into convo with Cdale global brand manager that you've asked for 'advice' from forum chums.. all adds to pressure for them to perform
Dammit
rive_gauche
I'd try this chap:
Jonathan Geran
Global Director Sports Marketing at Cannondale
Springfield, Massachusetts AreaSports
Summary
o Global Brand Management
o Marketing stategy development and implementation
o Outbound Marketing Program implementation
o In-bound Marketing Program development, analysis and utilization
o Sports Marketing Property management
o Project Management
o Technical Product Knowledge
o Product Life Cycle Management
o Go To Market Strategy
o Trend Identification and Analysis
o Social Media Marketing Implementation
o B2B Sales Program development and execution
o Team Management
o Military Leadership
Highlights are mine - if he owns brand, globally, and their social media program he'd be the chap who would want to head off the bad press.