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@Howard
If anyone has been following the Cannondale thread you'll see that getting my Cannondale Lefty warranty repaired has been a saga of some proportion.
Well, it's now upgraded to a disaster. When I went to pick up the bike on the understand that the work requested was done, only to find out the work was not done, the bike was potentially unsafe and the shop that was handling the work and warranty repair has marred / damaged the composite frame.
I'm starting this thread to document my approach to getting this resolved, in the hope that it might help others who may find themselves in a similar situation in the future.
There will be no name-and-shame until there is a resolution of sorts.