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  • I've ordered something from the US. Less than $50. Nothing dodgy.
    As it hadn't arrived in the specified time I contacted the seller, who says they can see from the tracking number that it arrived with UK customs on Oct 15th. The parcel was sent 'tracked', and says' delivered in UK' but I guess that could mean to customs.
    I have had no contact to say I owe money.
    Anyone got a contact email/number of someone I can speak to at customs? Or anyone had any similar issues?

  • How long ago? usually take a week or two.

    Put their tracking number in Parcel Force and see what it said (if it work).

  • Tracking number wasn't recognised when I put it in, but royal mail themselves could see the info on their system.

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