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@pdlouche
Shenanigans and fuck ebay threads >>>>
But also, it shouldn't be possible for them to open a claim so quickly. I opted out of the international postage scheme to avoid the stress. Option is a little hidden though.
I waited nearly a week for a guy to send something recently. Sent a polite "hi, have you sent this yet?" he replied he'd totally forgotten, apologised, and said he'd post the next day. No harm done.
A few months ago I was away as my auctions ended, clearly stated I'd post on return (still within the three working days). I sent by first class even though they paid for second. Lost a few quid but hey, all items arrived within 7 days of auction end. One user sent me a shitty message when I sent a courtesy "all ok?" kinda message. "First class but late". I asked them to clarify, of course, they didn't.