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I would expect British Gas to be expensive for boiler installs because they are still, if not a monopoly any more, somewhat 'dominant' in the market.
That labour is some very good builders who are not cheap but are very thorough and do a very good job.
I'm no expert but £5k seems a hell of a lot to me.
Edit: Oh I just saw all the other replies. Awkward. What they said.
Fox
So British Gas are just taking the piss?