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carrier locked android phones sometimes have locked/crippled bootloaders so you have to use signed builds and sometimes the manufacturer's software too. I know Samsung Kies only looks for updated builds which match your product, so if you bought a Samsung through Orange with an Orange build on it, it would only offer you the updated builds that had been Oranged.
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You should try software from hardware vendors. That really takes the biscuit.
Emyr
andyp
@beseku
And how does a carrier-locked phone affect my ability to upgrade a phone from Android 5 to 6, or 6 to 7 if I get a Nexus 5X?
(Sorry for the questions, I'm considering the switch from iOS but the idea of not being on the latest possible software, or software that has been tweaked by consumer electronics companies - who typically make the world's worst software - seems odd to me).