You are reading a single comment by @deleted and its replies.
Click here to read the full conversation.
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported almost exclusively by donations. Please consider donating a small amount regularly.
@deleted
It's more about expectation management than whether it's possible to do it. They absolutely will take your return or exchange in the store if they can it's just a lot less easy for them and it's potentially disappointing for Customers to believe they can get things exchanged (maybe stock is not there) or process a refund (which can only be back to the original payment method, which might very well be PayPal or one of the other payment methods).
It's not so black and white.