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A couple of years ago I got a double flat smashing a pothole on Oxford street.
I emailed City of Westminster council to let them know where it was. It wasn't there the day before so I gave them the heads up as it was pretty dangerous.
I was emailed back within a couple of hours saying they were sending someone to fill the pothole and gave me a compensation form to fill out to get the money back for two new inners.
I have never been so impressed with a local council. I was surprised to even hear back from them, let alone them to offer me compensation. I didn't ask for anything in my email as it was just a polite notice of the pothole.
And they had indeed filled the hole with actual tarmac by the time I rode home.10/10 would email City of Westminster again.
Snakebite puncture on the way home yesterday, as I slammed into a cunningly disguised pothole. Why is it that these things always happen when you're in a hurry to get somewhere (in this case to pick my kids up from nursery)
Managed to swap out the tube in 7 minutes, according to the guy who was watching me from his seat outside a café.
Got to nursery on time, got a top 10 in a Strava segment, and got compliment from café guy on the speed of my repair, so I'd still rate the journey an 8/10, despite everything.