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Dammit
@
Anyone know much about the Sale of Goods Act (1979)? Specifically, can a retailer force a consumer to go through a third party for faults/warranty issues? Everything I'm reading (and what CAB told me) says no - the contract is between the retailer and customer. But John Lewis, or at least one person at John Lewis, has said that their "duty of care" extends only so far as to point the consumer where to go to get something resolved.
That is, CAB says JL broke the law. JL says no way. If CAB is right JL owes me money. If JL is right UPS has potentially fucked me out of £700 via MS.