Bad traders

@Gruby be aware of doing business with this person.

I enquired about their Peloton for sale on sunday 1st august. They were quick to reply and usefully answered all my questions. I then payed for the frame set and a Kashimax saddle plus shipping to the uk on Monday 2nd and asked for a tracking number and conformation that they had received the payment.
I didn't hear back until Wednesday when they messaged saying:

Gruby
'forgive me, I had a lot of problems. My girl kicked me out of the house .. parcel is on the way to you, tomorrow I'll give you your tracking number. Cheers, fillip'

I then asked when the frame was sent and this was Followed by:

'Gruby
Yesterday. Courier asks for your phone number. Cheers'

I had not received this tracking info and the seller was not responding to the messages I have sent. I have opened a dispute on Paypal. Its all a bit of a shame as the seller seemed fine until i sent the money, after that they were a ghost. Once the paypal case against this person went through, they finally provided tracking information. I plugged it into DPD and payed £5 for saturday delivery. The frame did not come and I received this from DPD:

'Hi Matthew,

I hope you're doing well.

I am sorry that you did not receive your parcel as expected. I have just checked the system and can see that we have not received a parcel from your senders. I would advise you to get in touch with them for more parcel information.
I have processed the refund for you (that you paid for delivery upgrade) and this will be paid back to you within 3-5 working days.

I apologize for the inconvenience caused.

Kind regards,
Avneet Kaur | DPD Advisor '

I just would like the frame that I payed for. I go away for 2 weeks on wednesday so feel rather disappointed.