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Danimal
Catch 22.
'outage' in my area N4. Virgin say no internet till 11 August, asked them to end my contract so I can connect to another provider, the say I'm still 'connected' and would have to pay £250 to disconnect, I say I'm not connected as they're not providing me with a connection, and we go round and round until the customer service woman hangs up on me #outrage