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M_V
Yeah, but companies can sign up for a scheme and do the admin themselves. It's very basic. Yet companies like Computershare say to companies, "We'll do it all for you without charging you a penny" while then going to the bike company and saying, "we're only gonna give you 90% of the voucher price." The bike company then has the choice to accept the hit, pass it on to the scheme user, or just refuse.
As I say, easy money for the muppets in Computershare.