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I emailed Carradice this morning to explain that my Bagman 2 had broken. They offered a replacement without question. Here's the reply.
Yes this has been a problem with the Bagman 2 which is made of alloy rather than steel as in the original model. We have since discontinued the Bagman 2 and reverted back to the steel ones. If you let me have your postal address, I will send you a replacement steel support. Please retain your quick release bracket which you will be able to use with the replacement.
The trouble is, my replacement will be an all-steel Bagman 1 (i.e. without the support struts). Although this means it probably won't snap, it also won't carry much more than a few kilos. If I have my Nelson Longflap fully loaded, even with clothes, it weighs more than the recommended 10kg limit for the Bagman 1.
Not keen on that fugly SQR system though. Someone needs to invent an elegant but heavy-duty support system.
@Diamond_Supercool @Brookly_Bay
My Bagman 2 also sheared in rather short time, I'd bought it at a time when it was all that was available, but then they brought back the non strut Bagman... Coincidence? I only reported my failure to Condor not Carradice, it was some time ago.
I've never had a stainless steel Bagman break, I just think the design and the materials of the Bagman 2 are not up to it. I wonder if it suffers more vibrations due to being held rigid. And the Bagman looks so much more elegant...