Try removing the offending article and run the crucial memory scanner. http://uk.crucial.com/gbr/en/systemscanner/?gclid=Cj0KEQjw_YKtBRC7zZjFp8bF_foBEiQAfyigc41mUplIQAbWztivpOoIMjmcHohV1kwnpvE5i2HKLJIaAmwQ8P8HAQ&cmmmc=google--uk--brand--null&ef_id=U6K1dwAAAJT3QBN-:20150711112747:s
It could be of course that the bios limits the notebook to 1gb but the scanner will tell you this.
Looks like I did get the wrong one (although all the relevant bits on the one I bought seem to match). Guess I now need to see if Ebuyer will refund or exchange it. Thanks for your help.
@jdp started
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Try removing the offending article and run the crucial memory scanner.
http://uk.crucial.com/gbr/en/systemscanner/?gclid=Cj0KEQjw_YKtBRC7zZjFp8bF_foBEiQAfyigc41mUplIQAbWztivpOoIMjmcHohV1kwnpvE5i2HKLJIaAmwQ8P8HAQ&cmmmc=google--uk--brand--null&ef_id=U6K1dwAAAJT3QBN-:20150711112747:s
It could be of course that the bios limits the notebook to 1gb but the scanner will tell you this.