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Similar experience,
had to go along to local sorting office to claim a non-delivered RM parcel.
Was told could not bring bike into 'Collections' area due to 'crowding & congestion problems'. No sign printed not handwritten.Pointed out that bike would cause more crowding & congestion outside,
either on the disabled access ramp, or the landing for the stairs access,
as there was/is no provision for bike parking,
and,
the Collections area was empty except for me.
Sanity prevailed and I was allowed to collect my parcel: a new 'D'-lock.
I wheeled my bike into an empty postoffice (just off hackney road), only to be told that "no bikes are allowed, didn't you see the sign?". I was in a hurry and asked the post-person to look for my parcel whilst I removed my bike but they refused and got rather shirty with me.
I can half understand not wanting bikes in (mainly when it's busy) but the sign needs to be better than a handwritten A5 sheet and what is the point in refusing to help until the bike is removed? Could have saved us both some time.