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boring but hopefully insightful walkthrough:
- when i press the buzzer downstairs, my glamorous assistant tells me that the handset in the flat rings loudly and the light on the 'privacy' button lights up green. this corresponds with what the document says ("if your handset rings and the bell on the privacy button lights up green then a call has been made to your handset from the door entry panel"). yay! a marked improvement on before when no sound or lights appeared.
- the issue is why the second button ('enter') doesn't work. even when he presses it (with cover off) after i've rung the buzzer, it doesn't let me in. no lights, and no action. ergo, not a problem with the button actuators on the fascia
- the phone sounds like it is connected to something (some buzzing/feedback) but we can't hear each other so evidently not working well/properly
- the 4 stripey telephone wires are intact and not dislodged. i checked carefully to see that they are secure.
i had a good look at the pictured setup (fig. 1) though and it does differ from mine (fig. 2) in one way - the part where the earpiece of the handset rests looks like it's supposed to have some kind of spring behind the grey plastic part (just below the 3 vertical slats), to stop it just resting backwards (as it does on mine) and presumably to tell the handset whether the phone is on or off the hook.
fig. 1
fig. 2
which lead me to think that perhaps there was some kind of spring missing from behind this little grey flap (it's impossible to keep the flap up like it is in the promo pics) (no euph etc). this was the best picture i could get with my crap phone camera of what's under it:
i'm kind of tempted to just buy a new one to see what happens but i am also keen on never spending any money ever and feel like this could potentially be fixed.... if only i understood what was wrong.
at least now when there's someone at the door the buzzer does make a noise which is loads better than before (total silence and us completely oblivious) even if we have to run down and let them in manually. not so bad
- when i press the buzzer downstairs, my glamorous assistant tells me that the handset in the flat rings loudly and the light on the 'privacy' button lights up green. this corresponds with what the document says ("if your handset rings and the bell on the privacy button lights up green then a call has been made to your handset from the door entry panel"). yay! a marked improvement on before when no sound or lights appeared.
ioreka-
Hi lucy,
2 things:
a pic of your spade crimping efforts for teh lolz.. and to see if there's anything readily amiss
- the cradle switch is important. what happens when it is in depressed and released (even if manually, as you say no spring)?
- the cradle switch is important. what happens when it is in depressed and released (even if manually, as you say no spring)?
this could be important as if you get a buzz request, lift the handset but the cradle switch doesn't open the pcb will always think it's closed (and no-one is picking up the phone)
also, what do the contacts look like inside of the cradle, damage, spider living inside?
rive_gauche
pictures....
re-reading your document > http://www.intercomsrus.com/handset%20pdf/GDX%20Audio%20Door%20Intercom%20Handset%20Data%20Sheet.pdf < can you describe what is and isn't working more clearly against the described operation - sounds/lights/buttons pressed
with the cover off and marigolds on, if you press the buttons on the pcb, what happens (i ask this as it may be as simple as the front facia panel is bent and the button actuators on this panel aren't making contact with the pcb buttons)
also check you haven't dislodged the 4 stripey telephone wires going into terminals 1, 2, 3, 4, ensure they are all secure
lastly, once you've fedback on the points above, and if we can't solve it, there may be an anti-tamper lockout on the central controller that has detected a fault and needs resetting for your flat - you'd have to contact the facility management co to complain that 'suddenly' your door ain't working :/