I had similar situation with Tredz what items were at sale price but out of stock, and needed to be ordered from supplier.
Mildly annoying but very common with online retailers.
Ordered tires and chain, both on sale, used -£5 discount code on top of that, waited just over a week, so I can't complain at all.
It's weird, but fair enough. I would gladly put up with that scenario if I knew what was going on. You can't treat customers like this and maintain any kind of solid reputation.
I had similar situation with Tredz what items were at sale price but out of stock, and needed to be ordered from supplier.
Mildly annoying but very common with online retailers.
Ordered tires and chain, both on sale, used -£5 discount code on top of that, waited just over a week, so I can't complain at all.