• Parcelfarce: had stuff delivered to my current address by them fine before, including when we haven't been in and they've taken it half a mile to our local post office.

    Here's the end of the log for a 48hr service:

    ...
    11/6/2015 0:34 Preston Depot Received at delivery depot
    11/6/2015 0:37 Preston Depot Loaded to vehicle for delivery
    11/6/2015 13:29 Preston Depot Address problem - insufficient address
    11/6/2015 23:11 Preston Depot Loaded to vehicle for delivery
    12/6/2015 11:06 Preston Depot Delivery attempted
    12/6/2015 19:48 Preston Depot Returned to depot
    12/6/2015 19:48 Preston Depot Returned to sender

    12th being last Friday, I'd been to the pub to support the World Naked Bike Ride, got home 3:30am. I haven't had a "you were out card". I message the eBay seller to tell him what's going on and confirm my address is correct. He contacts ParcelFarce and tells them not to be such muppets...

    15/6/2015 12:12 Preston Depot Redelivery scheduled
    15/6/2015 23:32 Preston Depot Loaded to vehicle for delivery
    16/6/2015 7:50 Preston Depot Loaded to vehicle for delivery
    17/6/2015 1:17 Preston Depot Loaded to vehicle for delivery
    17/6/2015 12:24 Preston Depot Delivered

    So, what kind of muppet was too lazy to ask for help when he didn't understand how to find a building that's been just off the named road since 1975, and why the fuck did it take them until Wednesday, 6 days late, to get it out of a van and to my door?

    Finally, "Delivered" with a name and scrawl I don't recognise wouldn't be quite so panic inducing if there was also a photo of the door they'd delivered to (or attempted to).

    tl;dr:
    Read a map
    Try to contact the addressee or sender if you've got a problem
    Leave a "you were out card", with a photo of the door.
    If you've missed your advertised timescale, don't waste more time moving it from van to van.
    When something is signed off, get a photo of the door.

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