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stevo_com
With Hackney it was a backlog. Our conveyancing solicitor is great, very efficient and proper fierce. She's actually the sister of a family friend and we've used her for a few other things since, she's our go to solicitor. If anyone could have made them do it, she could.
She even looked into sending someone physically round to the council (she's based in Warwick), no dice. This is called a 'personal search' and if this becomes an issue which could seriously hold up your purchase you can normally pay extra for one of these to speed things up.
If yours just hasn't chased it that's different, but if the local authority are saying 'no it will be this long even if you do a personal search' you won't be able to force them to, outside of taking legal action, getting your local councillor to (successfully) take action or similar.
You're preaching to the converted on not believing it can possibly actually take that long though.