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Hmm, well I did get in touch with the manufacturer and they told me a replacement spout was €400, but they'd let me have it for €200. Yay. I told them I wasn't going to spend €200 on a spout which breaks, so they then offered me an extra €150 store credit after buying the spout. Yeah I don't think they really understood my feelings towards their shoddy overpriced shiny italian tat.
bashthebox
@TheShipwright
@bashthebox
Def not a pro-tip but
My tap, much cheaper than yours at £250 quid, recently went wrong. The 1/4 turn valve was loose and the handle which covers the valve (via convoluted custom made part) would no longer stay fixed. I found out who made it and rang them and they simply sent me the new parts gratis! It might be tricky finding out who made it as opposed to who supplied it but worth a try I'd say.
good luck