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Our landlord lives abroad and has consistantly been shown to not give a damn about the state of the property. When one of our neighbours boiler died recently it took nearly a month to replace despite his partner being in ill health.
This is one of those annoying things where It's all about what is deemed reasonable. The property must meet certain conditions, i.e. must be heated, but obviously there's a lag between the boiler breaking and the landlord getting a new one installed because depending on the quirks of the property this isn't always a simple job, although on some properties it can be, and there might not be anyone suitable to do the work for a price that the landlord can / will pay.
A month....doesn't sound too horrendous, to be honest, although from your perspective it's not going to be a whole lot of fun.
To speed things up I'd line up a couple providers who can do the work then hammer away at the estate agent and at the landlord (if you can) every day to make sure some kind of progress is happening. Other things you can do - did you get a gas safety cert when you moved in? If not, and assuming you have gas, you can use that as leverage.
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Howard
So, our boiler has died.
We rent with Hamptons and pay a fair whack in rent. They have informed us that they can't replace the boiler without the landlords consent as it costs more than their agreed budget with him for repairs..
Our landlord lives abroad and has consistantly been shown to not give a damn about the state of the property. When one of our neighbours boiler died recently it took nearly a month to replace despite his partner being in ill health.
Where do we stand? Should they be replacing the boiler tomorrow as I feel they should or is it entirely at the landlords whims? I considered heating and hot water to be a basic requirement of the tennancy...