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@aggi
The worst two I dealt with were Black Katz and Galliard.
Black Katz had shockingly bad contracts which they refused to amend. I think it threw them a bit when we came back and said we'd sign the contract as we'd discussed it with a property litigation expert and a large number of the clauses were unenforceable in law.
Galliard did the dubious one of claiming the flat wasn't clean enough (after using different companies for the check-in and check-out) and then charging for cleaning by one of their subsidiaries.
Foxton's were shit but they were upfront about it.