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That's reassuring, my bike is now packed up securely in the Evoc.
Annoyingly low weight limit - 25kg.
Anyway - did you check in online then go straight to the oversized luggage area?
I'm keen not to get stuck in queues if possible, so would like to check in online now, then go straight to the oversized baggage, but guess I might have to go to the standard checkin first?
I've just flown with Norwegian to the Canaries out on the 4th and back on the 13th May. They accepted the bikes absolutely fine on the way out, didn't even ask or check. Just used the app to check in at Gatwick and was directed to the oversized luggage area and handed the bags over.
On the way back it was a bit more complicated. The bags were booked as luggage as the Areus bags are well under the maximum suitcase size. However, at Gran Canaria there's a check in desk with a human on the way back who was more concerned that I hadn't paid the extra money for the bikes compared to the standard suitcase price. In the end they let me check the bikes in, after a couple of phone calls and a printed out sheet with their own regulations.
They didn't care whether my bikes were in hard or soft cases. They were far more concerned on the way back that I'd paid the right amount.