Everything Apple (the Mac heads thread)

Yes, you would have to have bought the item directly from the seller, so buying an iPhone from O2, you'd have to take it up with them, but it'd be hard, because not that many compaines, as far as I know, are as open as Apple about the EU / UK consumer rights law.

You could get it repalced in Hong Kong, yes, but you'd have to fly all th way there to make it not worth it, and trust me, being someone who come from HK originally, I don't even buy Apple products from HK despite the clear price difference. The whole place is different, if you are stuck with a substandard product, well good luck. Apple might be a better worldwide, but taking the bent iPhone as an example, there were stats showing which parts of the world people were about to get their iPhone exchanged and where they counldn't and I remember seeing UK having one of the highest stats of success rate. In Aisa, it's the opposite.

Put it this way, using my recent experience with Apple for example, it would have been the end of the road for me a long time ago and I would have been stuck with a machine that doesn't work because there is nothing clearly wrong with it, as such. Every single one of my HK friends think I am mad trying to argue with Apple, you guys and my other friends, think I am entiteld to a machine that works. There is the difference.