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Thanks @amey and @Smallfurry. The Art's Cyclery vid was my first port of call after the techdoc, and I thought a full charge would do the job - a good shout though re a loose cable.
I thought perhaps plugging it into a laptop with some Shimano software would diagnose the problem..I just nipped into the LBS by work and they don't have it. Hoping Condor might be able to help.
Just joined the crew with an ultimate CF SL. Took for a few rides, handles like a dream and a smidge under 7.5kg with pedals, size 62cm.
Only thing is, the front Di2 derailleur died on my last ride. I've since charged the bike (although the rear works fine and it arrived fully charged), had a fiddle with the limit screws, retightened and aligned the bracket and the derailleur angle...no dice. Waiting to hear back from the service team.