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  • I had a dura ace shifter go back to Madison under the 3 yr warranty last year - a great thing considering I'd bought it second hand (just goes to show, make friends with your LBS). Think I was riding my other bike 2-3 weeks whilst it got replaced.

  • Good to hear - thanks. So you return it to the original place you bought it from and then they must send it to Madison by the look of it? Bit convoluted but guess it makes sense, plus if I get another back under warranty then happy days and I don't mind the wait.

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