I bought a bed online Wednesday, and then annoyingly noticed that it got reduced by 25% in Friday.
Spoke to their in store team who were useless, but claimed that I would have to pay a £35 stocking charge... But from what I can see I am well inside the 14 day cooling off period so should be able to cancel for free and reorder at the lower price? Just want to make sure I am reading it right before calling again tomorrow...
Quick question on distance selling regs...
I bought a bed online Wednesday, and then annoyingly noticed that it got reduced by 25% in Friday.
Spoke to their in store team who were useless, but claimed that I would have to pay a £35 stocking charge... But from what I can see I am well inside the 14 day cooling off period so should be able to cancel for free and reorder at the lower price? Just want to make sure I am reading it right before calling again tomorrow...