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rhowe
YBS are good but they are total fuckers for service.
Fine if you don't need to do much other than pay once a month, but if you need to change anything, they are beyond useless.
We've had to get them to listen to their own recordings to prove how incompetent their call centre staff are.
They made so many fuck ups with the rates when we switched to buy to let ther we've ended up on a good deal thanks to them having to honour a mistake made over the phone.