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M_V
@GF
FFS. Just found out that our crap Cycle-to-work scheme - Computershare Salary Extras - takes a "commission" from the cycle shop of 10% of the cost of the bike.
Planet X pass this cost on to the buyer (which I think is absolutely fair and I have no complaint about PX).
Pretty galling to be paying an extra £100 just to prop up Computershare, who appear to staffed by idiots. The £100 will apparently cover the cost of them taking two weeks to send me a letter. Good money if your only overhead is a callcentre full of numpties who aren't required to know anything about anything, and "I'm just going to put you on hold while I check that for you, mmmkay?"
EDIT: I'm relatively senior in the company I work for - wondering if I could do the paperwork to sort this out directly and cut the muppets out.