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Go to her office and speak to her directly.
I spent some time in this godforsaken business and we had a sales progressor who was less use than tits on a fish.
She made a point of only dealing with the sales people who she wanted to fuck/wanted to fuck her, so the female members of the team were as sunk as I was.
She was an utter hound of the highest degree.
And no, she didn't spurn my advances - I spurned hers. Awful woman, which was a shame because I'd have liked to have met her old man - he designed T5 and the Pompidou Centre.
Rang the "Sales Progressor"at the estate agents this morning at 10:14 as had not had any response for a fortnight. She said she had a message to call the other agent (through whom our vendors are buying) and would call me back after she had spoken to them, which she would do immediately. It's now 14:10, has she called me back? Has she fuck.
Repeat this as nauseum to get a view of the last 10 months of my house purchase fiasco.