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Yeah, I'm sure most people are like me and wouldn't bother emailing and just grin and bare it, or even worse for pact just stop.
Which is why I was so happy to see the email talking about the slider! Went on, moved it down and get one bag every 28 day! Awesome!
Good work @rompom
Yeah you have to email them, I kept getting bags at a 1.5-2 week interval despite asking for less, I only drink 1 cup a day so usually takes me about 3 weeks to get through it. Took them a while until they fixed the system whilst coffee kept piling up + getting billed.
All sorted now, and think will stay with them for a while yet. Where I live there are three GOOD local roasters, but they charge about the same £6-8.50 per bag and their quality varies more than I'd like (locals not pact!)