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Came across this message,
Unfortunately, we can't process a return because the payment method that you used isn't covered in the seller's return policy. (In most cases, you need to use PayPal to be eligible for returns.)
You can contact the seller and ask about returning the item to them directly.last time I talked with the seller, he said, and I quote "You got frame for half price so don't complain please. If you not happy you can return the frame. No problem" , and I don't think either @timbre or I wanna go through the hassle of returning a foreign bought frame
Uoeno
timbre
You can go through eBay resolution and say it isn't as was advertised and you might end up with a partial refund.