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• #27
they've put it back in freewheel mode
Missed that first time around.
So they found the sprocket didn't work and just flipped the wheel around, knowingly selling you goods unfit for purpose.
I'd check that the chain actually is worn.
And even if it is, there's no way they'd get any more of my money.
Kick up a stink: they knowingly sold you inappropriate goods, lied to you and wasted your time.
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• #28
error of judgement
That's putting it kindly.
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• #29
Kick up a stink: they knowingly sold you inappropriate goods, lied to you and wasted your time.
Evans Cycles in nutshell.
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• #30
On Your Bike is about 20m away across the junction - much better reputation and a nice shop, although I did find their recent e-mailshot after the fire in Evans a little distasteful...
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• #32
Just got off the phone with On Your Bike. The gentleman said he didn't have any 3/32" cogs in stock, but advised that I'm probably better off just buying a 1/8" chain because they're better at dealing with the stresses and strains of fixed gear riding.
(Can't help but feel that's the sort of thing you say if you want to start a debate around here.)
I'm leaning towards a new chain. Probably from Evans, despite the cock up.
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• #33
I'm aware of Sheldon's work :)
A chain should last more than a year, unless you're very fat and hitting a lot of hills. I wouldn't trust their judgement on that either.
It's not even been 6 months. The bike has seen some fairly heavy use, and I'm not great at keeping it clean and lubed. [Your mum joke not found]
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• #34
edit. page behind. sorry folks.
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• #35
Drop in the supply of goods and services act 1982/sale of goods act 1979. In short, the work must be carried out with reasonable care and skill. Goods must be of satisfactory quality and fit for their purpose.
Chain isn't fit for purpose (i.e. wrong size chain), and a skilled mechanic taking reasonable care would have fitted the right size.
Ask to have your bike fixed how it should have been in the first place, with a new chain, at no cost. Hopefully they realise it is not worth the time to argue and just fix the bike...
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• #36
advised that I'm probably better off just buying a 1/8" chain because they're better at dealing with the stresses and strains of fixed gear riding.
(Can't help but feel that's the sort of thing you say if you want to start a debate around here.)
How right you are. Unlike the guy at On Your Bike.
1/8" has become the de facto standard for fixed gear because that was the narrowest commonly available chain at the beginning of the last century when bike components were becoming standardised.
The need for a narrower chain didn't arise until some bright spark decided derailleurs were a good idea.
It has remained so through inertia, tradition and there being no pressing need (or great benefit) to start using a narrower chain, particularly when you consider the cost of replacing all that 1/8" kit.
The idea that 1/8" is "stronger" is just an interpolation of fact that 1/8" is the track standard: if they use 1/8" on the track, rather than 3/32", then it must be stronger.
Unless you're riding track and need to be compatible with other riders, so you can swap bits, then there is no need or benefit to use 1/8" for fixed gear.
Plenty of savvy tester's using 3/32" (and 5/64" for that matter) and that's on +100" gearing.
PS The above is a summary of what I learned when I was building a hillclimb bike: I'll try and find the original posts.
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• #37
Some even say it's quieter, too.
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• #38
bike components were becoming standardised
lol.
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• #39
Wow, OK. In that case I've swung right back towards just getting rid of the new cog, getting my refund, and finding a 3/32" cog somewhere else.
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• #40
"work in progress" as they say...
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• #41
they're better at dealing with the stresses and strains of fixed gear riding.
better when combine with a 1 1/8 chainring, as the chain will move sideway on the 3/32 ring.
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• #42
Ah, ok. Fenchurch St were my nemesis.
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• #43
UPDATE: Went into the shop last night and explained the problem. Of course they couldn't do anything for me at the time (no mechanic - go figure) , but they've ordered a 3/32" cog which will arrive in a couple of days. So, on Wednesday they'll remove the incompatible cog and refund me for it, then fit the new one.
I get the feeling they're not going to refund me for labour, or give me Wednesday's labour for free, but I'll argue that point when the time comes and see how far I get.
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• #44
Buy a chainwhip and lockring tool while you're at it.
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• #45
3/32 drivetrain is fine. Smoother I'm and sure quieter. The only problem is that it's less tolerant of poor quality components. I have a full dura ace setup and it's very er ace. It's worth noting that condor cycles has a good stock of 3/32 sprockets and I've found that their basic black one to be acceptable in roundness and smoothness. Certainly better for £8.99 than the £25 surly one I had before.
Good luck at Evans. And don't pay for labour again. -
• #46
I get the feeling they're not going to refund me for labour, or give me Wednesday's labour for free...
Check your PM.
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• #47
Check your PM.
Likewise. I'm intrigued.
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• #48
God this is getting confusing.... Forget 1/8 stuff if rest of your drive is 3/32.
Simplest thing to do is to just get a 3/32 cog on there. Done!Oh, and if and when you do need a new chain i would get a quick link simply because its easy to remove when it needs cleaning.
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• #49
Evidently, the chain was so worn that it had gone down to 3/32" from 1/8". :)
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• #50
Evans charged me a tenner for a KMC chain before. I asked how much it'd be to fit it for me and I was quoted £15 .. I laughed hoping he was joking but he wasn't:/ Apparently that was cheap compared to other shops
Ask to change cog to 3/32 as the mechanic made an error of judgement in fitting the wrong one.
If they don't have it, ask for a refund on it, and go elsewhere with a better reputation (On Your Bike is a couple minutes away from Evans).