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That's not good, which asda are you going to and what film are you using?
I always get perfect processing but occasionally poor scans from the one in collindale, dev+scan option there is £2 and they always give them back cut and in neg holders unless there's been a winding error and some frames overlap.
Don't be discouraged, just try again with a different lab I guess.
IR
@hoefla
also - when I picked them up all the prints were in one cardboard envelope with the CD (no dev+scan only option), and the negs were uncut and all rolled together, stuck with a bit of tape, loose in the envelope too. I was a bit o_O