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The letting agency should have nothing to do with the deposit protection, other than to tell their client, the landlord, that they should have the deposit in a registered scheme.
Have her put the deposit in a protected scheme. It's your money, not hers. She has a statutory obligation to do this.
Your pint a) suggests that no inventory was taken of the condition before you moved in. You should consider documenting the condition of everything as of now, and have her confirm this.
"Quite nice" is relative, and may change when money is involved.
NotThamesWater-
Theres an inventory and it is fair to the condition of the property when we arrived
It will certainly be no dirtier than it was, however my main concern is my bike has stained the hallway carpet a bit, but it was very very worn anyway. But again I am happy to pay some of the deposit because of that but I wouldn't be happy to pay for a whole new carpet, considering how worn the carpet was I'd be happy to pay a proportion.
I checked with all the scheme sites under both mine and my partners names and all the months they could possible have protected it in (paid, month and moved in month) and it appeared in non, then we got that email saying 'the letting agency have handed the deposit over to her' which makes me think they've just been sitting on it all this time.
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Your pint a)
Can you ever think of anything else but drinking?
(You're probably a teetotaller for all I know.) :)
rogan
Oliver Schick
My tenancy has a few months left and we'll be leaving just to move to another area.
Our landlord is a lawyer, however hasn't protected our deposit in a scheme, (i couldn't find the details for it, she then just confirmed my suspicion in an email kind of accidentally)
Do I:
a) do nothing and hope we just get our deposit back (she's quite nice and understands that place wasn't that nice when we moved in)
b) bring it up with her now
c) do nothing and when she complains about something, try and fight a lawyer?
The letting agency we used went under and she emailed me to tell me that they have now closed and the deposit was transferred to her account