• Currently no sim in the handset and the 'Carrier' section under 'About' in settings shows as 'EE', which suggests to me that it isn't actually unlocked...

  • They may be the carrier settings from the last sim that was in the phone, unlocking does not normally wipe previous settings but allows them to be overwritten. Have you tried putting in a non-EE sim and seeing if that updates the carrier settings.

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