Don't let eBay drag it out. You may as well just open a dispute now as the first step is to contact the seller anyway, so you'll end up duplicating contact if you message him prior to dispute opening.
@pifko started
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Don't let eBay drag it out. You may as well just open a dispute now as the first step is to contact the seller anyway, so you'll end up duplicating contact if you message him prior to dispute opening.