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dan
Their finishing does seem a little off on quite a few products. For example a pair of pro team gloves i ordered recently had loose stitching when out of the bag. They'll go back.
The odd thing is you can even spot a lot of finishing problems on the item photographs on the website if you look closely; such as loose or wonky stitching, and unfinished edges to the fabrics sticking out, fabric not trimmed to make seams neat etc. Seems odd that they'd use them as the couple of photos you get an idea of the product and finishing from before you order.