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It only works if you paid through Paypal. If not eBay won't touch it. If you did, then, its a relatively simple process. Just be factual, and take photos if possible.
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"no returns accepted"
... beyond what you are legally entitled to, or as provided for by eBay/Paypal.
Some retailers will let you return goods just because you've changed your mind etc.
Muppetteer
Scilly.Suffolk
@The.Gren
^ lovely!
I'm interested in how the seller's "no returns accepted" and eBay's "Money Back Guarantee" work in unison together ???? Anyone had experience of this as I'm about to have to fight for a refund on some wheels that were not described properly.