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Read the small print, some card issuers do that and some apply payments to the highest interest parts of your balance first. Sounds like you got one of the arsehole card issuers. Not much you can do if they are applying the terms of your contract, although I had a vague feeling that when my issuer switched to the nicer terms it was because they had been told to, so it may be worth looking into ombudsman cases to see whether they have directed any card issuers to do that, in which case you have a sporting chance of getting your issuer to be told to do the same.
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use the card for a £500 purchase last month and instantly transferred £500 from my bank account to pay off that so i wudnt gain any interest on the purchase.
Did you accidentally jump the gun? Your bank Faster Payment may have hit your card issuer before the purchase did, which would explain why it reduced your transfer balance but didn't pay off the purchase balance.
I have a credit card, that i put a 20 month 0% interest balance transfer of £2000 to0 about 6 months ago, that I'm paying off at £150 a month, i ended up having to use the card for a £500 purchase last month and instantly transferred £500 from my bank account to pay off that so i wudnt gain any interest on the purchase.
I didn;t think that it would work the other way where that £500 just went to paying off the balance transfer and now I'm gaining interest on the purchase,
I cant afford to pay off the lot clearly, but is there any way i can pay off the purchases? rather than the balance transfer?