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I haven't said it's pointless. I've said fairly clearly that all of these sorts of things need to be planned for before delivery. If you wait for them to happen and then address them, you'll end up waiting quietly as they creep up on you until they meet a threashold for action. In the meantime, you've lost a load of your intended audience because their threshold for inaction is lower. Have Hackney PoB carried out a full quality risk assessment to consider these sorts of issues?
The_Seldom_Killer
@Backstop
It is a build it and they will come. You can't go from none to lots overnight, and suggesting that steps towards that are pointless and we should just give up is defeatist.