Disposable overshoes?!

My luis garnau neoprene over shoes have just split at the seam after about 4 weeks use. Took them back to Evans and was told I shouldn't expect them to last at all, even one day, as they are just designed to protect the shoes and nothing more. I was refused a refund or warranty on them. Since when are they classed as disposable and shouldn't it be made clear before you buy if that is the case?! Anyone else been told the same? I'm about to write to evans and see what their official stance is

Louis Garneau overshoes are shit, but they are not "disposable", that's just the staff excuse to avoid doing a refund is all.

Go to a different Evans, and ask for a refund and buy the Endura MT500.

Then avoid Evans.

I've had about 6 out of 6 of my last visits there being told utter bullshit, lies and just plain stupid advice. My favorite was that my top of he range specialized mtb shoes were not suitable for riding fixed on the road because "you ride differently" to a MTBr... Full of belms...

Your rights
The Sale of Goods Act 1979 states that goods should be:

Of satisfactory quality – this means that goods should meet a standard which a reasonable person would regard as being satisfactory, taking account of any description applied to them, the price (if relevant) and all other relevant circumstances. Satisfactory quality also includes the appearance and finish of the goods, their safety and durability and whether they are free from minor faults.

Public statements made by the trader, manufacturer or their representative that relate to specific characteristics of the goods, particularly in advertising or on labelling, must be accurate and are taken into account when deciding if goods are of satisfactory quality.

Fit for the purpose made known to the trader - Goods must be fit for their general purpose and any particular purpose that a consumer informs a trader about at the time of purchase . For example if you buy a sleeping bag it must work as a sleeping bag. If you make it clear before you buy it that you need it for -40 degree conditions and the trader states it will be suitable then it should be suitable.

As described - Goods should correspond with any description applied to them.

When are you not entitled to anything?

if the trader made you aware that the goods were faulty before you bought them
if the fault was obvious and you ought to have noticed it on examination before buying the goods
if you caused any damage yourself
if you have changed your mind about the goods for example they are the wrong size or you don't like the colour.

Never ever ever buy from Evans. I bought a kids bike from there years back. Back wheel kept rubbing against the frame no matter how I adjusted it. Guy looked me in the face and said 'It's very normal with kids bikes and it repairs itself with time.'
The only real mystery is do the people who work there genuinely know nothing about bikes or are they just pretending because it make not refunding crappy goods easier.

I wonder if this is just a London thing. The Evans in Sheffield is staffed by some fairly knowledgeable people. They're even happy to admit when they don't know the answer to a question and see if another member of staff can help or if there's somewhere good to direct me for an answer. They know that when I wheel in a polo bike I'm not looking to spend lots and when I wheel in the carbon I'm not after a quick fix. They always seem friendly and usually offer a range of cost/quality options when they're available. They don't even bat an eyelid when I flap out the LCC card for a discount. My wife even gives a pass on a) not mansplaining and b) not trying to flog her pink girly stuff. I've had similar experiences in both Leeds and Manchester. They aren't always perfect but certainly setting a good benchmark for the area.

If you have to leave the country to find a decent Evans that's a remarkable thing in its own right.

I have some orange disposable overshoes but you can also get white with green stripes, white with blue stripes and even get kind of clear ones with a big "M" on them.

But in all seriousness yes, Evans staff in & around London are awful though I'm sure there's a very long thread about that somewhere...

I would suggest taking them back to another store. LG is an Evans brand [exclusive distribution] and they should take them back and swap them for something else [you will still probably need to pay the difference].

Also, report that to their customer services. Even if it just means they retrain the staff member and save it happening again. Or you might get freebies.

I have a classic case of 'YMMV'.

The Rapha neoprene overshoes (not deep winter - just the standard ones) developed extra holes very quickly, they were a pain to put on, and I didn't like them at all.

Decided to try the ridiculously expensive Assos S7 ones and ignore all the reviews which said that the zips break. Figured if they break in a month as others have said I would just return them. That was two years ago - they still work brilliantly with barely any sign of wear.